Privacy Policy

1. Information we collect

• Account and profile information such as email and optional profile details.
• Board and posting activity needed to run the service.
• Technical and security data such as logs, device/browser signals, and abuse prevention events.
• Analytics information such as page visits, referrers, and basic device/browser details.

2. How we use information

• To provide sign-in, boards, posting, and account features.
• To maintain safety, prevent abuse, and protect users and systems.
• To improve service reliability and user experience.
• To measure usage trends, diagnose issues, and prioritize product improvements.
• To communicate service notices and account-related messages.

3. Sharing and disclosures

NeighborBoard does not sell personal information. We share data only as needed to operate the service, such as with infrastructure and email delivery providers, and when required by law.

Analytics data is processed by privacy-focused service providers to help us understand performance and improve the service.

4. Data retention

We keep information for as long as needed to provide the service, maintain security, meet legal requirements, and resolve disputes. Retention periods may vary based on data type and purpose.

Analytics records are kept only as long as needed for trend reporting and platform reliability.

5. Security

We use reasonable technical and organizational safeguards to protect information. No method of storage or transmission is perfectly secure, but we work to reduce risk and respond quickly to security issues.

6. Cookies and analytics

NeighborBoard does not use advertising cookies. We use analytics to understand site performance and improve NeighborBoard, not to build marketing profiles or track people across other websites.

7. Your privacy rights

Depending on where you live, you may have rights including access, correction, deletion, and data portability. You may also have rights to appeal certain request outcomes or limit certain data uses where applicable.

• No sale or sharing for cross-context behavioral advertising: NeighborBoard does not sell personal information or share it for cross-context behavioral advertising.
• Non-discrimination: We do not discriminate against users for exercising privacy rights.
• How to submit requests: Email privacy@neighborboard.org or use the signed-in contact form on the home page.

8. Children’s privacy

NeighborBoard is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. International users

If you access NeighborBoard from outside the United States, you understand your information may be processed in the United States and other countries where our providers operate.

10. Changes to this policy

We may update this Privacy Policy over time. If we make material changes, we will update the “Last updated” date and provide additional notice when appropriate.

11. Contact

For privacy questions or requests, email privacy@neighborboard.org or use the signed-in contact form on NeighborBoard’s home page.